Frequently Asked Questions
What makes the Kuching Tower different from a carpeted cat tree?
The Kuching Tower is a two-tier cat tower hand-woven from 100% natural cane, with no MDF or synthetic carpet. The semi-enclosed lower den gives your cat a sheltered place to rest, and the open upper deck gives them a high spot to watch the room.
Can my cat scratch the Kuching Tower?
Yes. The Kuching Tower is made for cats to use, scratching, kneading and napping included.
Does the Kuching Tower come with a mat?
Yes. The Kuching Tower comes with a complimentary handmade crochet mat and ear covers.
How do I wash the crochet mat?
Hand-wash it with mild detergent, or machine-wash on a cold, gentle cycle inside a mesh laundry bag. Lay it flat to air-dry, and gently reshape the ears while still damp.
How does delivery work?
We deliver across India with tracking in 14โ17 working days. Delivery is free in Bengaluru, and we pay 50% of the fee everywhere else. Full shipping details โ
What if my cat doesnโt take to it?
You can return it within 15 days under our โCat Approvedโ Return Guarantee, even if your cat has already tried it. We cover return shipping. Cat scratching is completely fine. We just ask that the piece isnโt broken and has no accidental or human damage. Full return details โ